We take advantage of new technologies, from artificial intelligence to machine learning, to optimise Service Management activities and allow our customers to be more efficient and competitive on the market, reducing time and costs.
We power IT transformation with intelligent user experiences, so our BMC Remedy certified Service Management allows you to:
- transform the experience of your agents with cognitive automation
- take advantage of a single centralised control panel for managing multi-cloud agents
- take advantage of integrated collaboration tools
- use optimised software for all devices
- create drag-and-drop reports with intuitive graphics
- increase time-to-value with ready-to-use ITIL, best practice reports and KPIs